Do you need an AWS consultant, an MSP or flexible CloudOps support?
Choosing the wrong support model can lead to overpaying, under-supporting your team or locking into a service that doesn't match how your business works.
Consultant, MSP — or something in between?
Side-by-side comparison
| Model | Best for | Pros | Cons |
|---|---|---|---|
| AWS consultant | Reviews, projects, expert advice, troubleshooting | Flexible, senior input, focused outcomes | May not include ongoing support by default |
| AWS MSP | Outsourced day-to-day operations | Structured support, monitoring, SLA options | Can be expensive or rigid |
| Internal hire | Long-term ownership | Embedded knowledge, dedicated focus | Recruitment cost, single-person dependency |
| Freelancer | Short-term delivery | Flexible and cost-effective | Availability and continuity risks |
| IG CloudOps | Flexible AWS consulting and support | Practical help, review-to-delivery, CloudOps experience | Best when there is clear scope or support need |
When an AWS consultant is the better fit
- You need an independent review
- You have a specific AWS issue
- You want architecture advice
- You need project support
- You want cost optimisation
- Your internal team needs senior backup
- You're not ready for a managed service contract
When an MSP may be the better fit
- You want fully outsourced IT/cloud operations
- You need strict service desk coverage
- You want a broad IT support provider
- You prefer fixed monthly service arrangements
- You have limited internal technical capability
A hybrid model that meets you in the middle
IG CloudOps combines consulting, engineering support and cloud operations experience. You can start with a review, get help with a specific problem, buy AWS engineering time, or move into ongoing support where it makes sense — without being locked into a managed service contract.
AWS consulting FAQs
What's the main difference between an AWS consultant and an MSP?
A consultant focuses on advice, reviews, architecture and project delivery. An MSP provides ongoing outsourced operations under a fixed managed service contract.
Can one provider do both?
Yes — that's where IG CloudOps sits. We combine consulting, engineering support and cloud operations experience so you can start with a review and extend into ongoing support if useful.
Is a freelancer cheaper than a consultancy?
Often, but freelancers carry availability and continuity risk. A consultancy provides depth, backup and broader experience.
How do we decide what's right?
Start with a short conversation about your environment, internal skills and how much support you actually need. We'll be honest about whether a review, a project or ongoing support is the right next step.
Compare your AWS support options with us
Tell us what you have today and we'll help you decide what's actually right.