Pricing & Support Model

Flexible AWS support without unnecessary lock-in

Access experienced AWS engineers for reviews, troubleshooting, projects, DevOps, cost optimisation and ongoing support through a practical, low-friction model.

UK-based AWS & cloud operations specialists
AWS and AWS focused team
Support for SaaS, SME and mid-market environments
Architecture, DevOps, cost, security & operations
Flexible support from one-off reviews to ongoing help
Practical recommendations you can act on quickly
The model

A more flexible way to buy AWS expertise

Not every business needs a full managed service contract. Sometimes you need a senior AWS engineer for a specific problem, a short review, a project, a second opinion or flexible support when your internal team needs help.
Options

Example support options

AWS Review

Structured review of cost, architecture, governance, security or operations — including discovery, findings and prioritised recommendations.

AWS Issue Support

Urgent or specific AWS problems: troubleshooting, configuration review, root cause and remediation.

AWS Engineer Time

Flexible AWS expertise for architecture, DevOps, cost work, infrastructure changes, monitoring and documentation.

Ongoing CloudOps Support

Continued AWS operational support — monitoring, advisory, incident assistance and improvement roadmap.

Why flexible

Why this works better than a rigid MSP

  • Avoid paying for unused managed service capacity
  • Use senior AWS expertise when you need it
  • Support internal teams without replacing them
  • Start with a review before committing to delivery
  • Fix immediate issues while building a longer-term plan
  • Keep AWS support aligned to business priorities
Cost drivers

What affects AWS consulting cost?

  • Size of AWS estate
  • Number of accounts
  • Complexity of workloads
  • Security and compliance requirements
  • Urgency of support
  • Need for implementation work
  • Level of documentation available
  • Whether support is one-off or ongoing
Best-fit

Where this model works best

  • AWS architecture review
  • AWS cost review
  • Landing zone review
  • AWS DevOps support
  • Migration planning
  • SaaS platform support
  • AWS issue troubleshooting
  • Modernization planning
  • CloudOps improvement
FAQs

AWS consulting FAQs

Do you publish fixed AWS consulting prices?

No. Cost depends on scope, urgency and the size of your environment. We share clear pricing once we understand what you need.

Do we have to commit to a long contract?

No. You can engage IG CloudOps for a one-off review, a specific issue, an AWS project or ongoing support.

How is this different from a traditional MSP?

Traditional MSPs sell fixed monthly managed service contracts. We focus on AWS consulting and engineering — flexible, senior, and aligned to outcomes.

Can you support our internal team rather than replace it?

Yes — that's the most common engagement model. We add specialist AWS capacity alongside your existing team.

Request AWS consulting pricing

Tell us what you need and we'll come back with a clear, scoped engagement option.